Privacy policy

Privacy Policy

Last Updated: July 31, 2026

Welcome to SortedMart

At SortedMart, we value your privacy and are committed to protecting your personal information.

SortedMart is an Indian online clothing and apparel brand offering thoughtfully curated ethnic wear for women. Our collections include Kurta Sets, Anarkali & Flared Suits, Sharara & Cord Sets, Cotton Everyday Wear, Embroidered & Embellished styles, Navratri Special collections, and Festive & Wedding Wear.

This Privacy Policy explains how we collect, use, store, and protect your personal information whenever you visit our website, place an order, communicate with us, or use any of our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Full Name
  • Mobile Number
  • Email Address
  • Billing Address
  • Shipping Address

Payment Information

When you place an order, payments are processed securely through trusted payment partners such as Razorpay and other authorized payment gateways.

We do not store your debit card, credit card, UPI PIN, CVV, or banking credentials on our servers.

Order Information

We collect information regarding:

  • Products purchased
  • Cart items
  • Wishlist
  • Returns
  • Exchanges
  • Order history

Device Information

When you visit our website, we automatically collect:

  • IP Address
  • Browser Type
  • Device Type
  • Operating System
  • Time Zone
  • Website Usage Data

How We Use Your Information

We use your information to:

  • Process your clothing and apparel orders
  • Verify and confirm payments
  • Arrange shipping and delivery
  • Process returns and exchanges
  • Provide customer support
  • Improve our website and shopping experience
  • Detect fraudulent activities
  • Prevent unauthorized transactions
  • Send important order updates
  • Recommend products based on your shopping preferences
  • Inform you about new arrivals, festive collections, exclusive offers, and promotions (you may opt out anytime)

Cookies

We use cookies and similar technologies to:

  • Improve website performance
  • Remember your preferences
  • Keep items in your shopping cart
  • Analyze website traffic
  • Provide a personalized shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

Sharing Your Information

We never sell your personal information.

However, we may share limited information with trusted third parties solely to provide our services, including:

  • Shopify (our ecommerce platform)
  • Payment gateways such as Razorpay
  • Shipping and logistics partners
  • Courier companies
  • Customer support providers
  • Analytics providers
  • Marketing partners (only where legally permitted)

Each service provider is required to protect your information and use it only for legitimate business purposes.

Payment Security

Your payment security is extremely important to us.

All online payments are securely processed through PCI-DSS compliant payment gateways.

SortedMart never stores:

  • Credit Card Numbers
  • Debit Card Numbers
  • CVV
  • UPI PIN
  • Net Banking Passwords

Data Security

We use industry-standard security measures to protect your personal information from:

  • Unauthorized access
  • Misuse
  • Alteration
  • Disclosure
  • Loss

Although no online transmission is 100% secure, we continuously work to safeguard your information.

Data Retention

We retain your information only as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Comply with legal obligations
  • Resolve disputes
  • Prevent fraud

Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information (subject to legal requirements)
  • Withdraw marketing communications
  • Request details regarding the information we hold about you

To exercise any of these rights, please contact us using the details below.

Children's Privacy

Our website is intended for users aged 18 years and above.

We do not knowingly collect personal information from children.

Third-Party Services

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of external websites. We encourage you to review their privacy policies before providing any personal information.

Policy Updates

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

The latest version will always be available on this page with the updated revision date.